Last Updated: 24 September 2023

At Matriskin Online, we are committed to providing you with a seamless and efficient shopping experience, including timely delivery of your orders. Please read our Shipping Policy carefully to understand our shipping procedures and timelines.

  1. Order Confirmation and Processing
  2. Once you place an order on our website, you will receive an order confirmation email with the details of your purchase.
  3. Orders are processed immediately and typically dispatched on the same day.. Please note that we do not process orders on public holidays, bank holidays, or weekends. Orders placed on these days will be processed on the next business day.
  4. Shipping Methods and Timeframes
  5. We offer standard shipping for all orders, and delivery times may vary depending on your location. We strive to deliver your order as quickly as possible, and the estimated delivery timeframes are as follows:
  • Domestic (within United Kingdom): 1-2 business days
  • International (outside United Kingdom ): 3-5 business days
  1. Please note that delivery times are approximate and may be subject to factors beyond our control, such as customs delays for international orders.
  2. Shipping Costs
  3. Shipping costs are standard £2.99 within the UK for orders under £120, thereafter free shipping will apply.
  4. International shipping is charged at a standard rate and will be calculated at checkout.
  5. Tracking Your Order
  6. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
  7. Delivery Address
  8. It is your responsibility to provide accurate and complete delivery information, including a valid shipping address and contact details. Matriskin Online is not responsible for delays or non-delivery due to incorrect or incomplete address information.
  9. Delivery Exceptions
  10. In rare cases, unforeseen circumstances, such as adverse weather conditions or natural disasters, may impact delivery times. Matriskin Online is not liable for delays caused by such events.
  11. International Shipping
  12. For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient and are not included in the purchase price or shipping costs. Customs policies vary by country, so please check with your local customs office for information on potential fees.
  13. Lost or Damaged Shipments
  14. In the event that your order is lost or damaged during transit, please contact us immediately at [Insert Contact Information]. We will work with our shipping carrier to resolve the issue and ensure your satisfaction.
  15. Contact Us

If you have any questions or need further assistance regarding our Shipping Policy, please don’t hesitate to contact us at:

Matriskin Online Email:

We appreciate your trust in Matriskin Online, and we strive to provide you with the best possible shopping experience, including reliable and efficient shipping services.

Effective Date: 25 September 2023